Billing to Debt Management (Desktop App)

The Redo Transaction function is used to correct a mistake on the invoice by creating a credit note and recreating the transaction and giving the user an opportunity to do the correction before posting the new invoice.

The only reasons for Redo Transaction is to correct a mistake:

• Item code
  
• Quantity 
  
• Amount
  
• If the account was posted as private but should have been submitted to the medical aid

The redo transaction will automatically credit the invoice and post a new invoice.

TAKE NOTE: BEFORE A CREDIT NOTE IS DONE, THE CLAIM MUST FIRST BE REVERSED.

From the MedDebs Module >> Account. Enquiries>> Enter the correct Account number>> Click on the invoice that you want to redo and click on Redo Transaction

The system will inform you that it will credit note the invoice and do a new invoice.

Fill in a reason for the redo

Fix any mistake made and post the account like a normal invoice.

After the new invoice has been posted you will see the original invoice was credit noted and the new invoice shows outstanding