Billing to Debt Management (Desktop App)

A Medical Aid Rejection Message is a notification sent to the Practice notifying that the Medical Aid claim has been rejected by the Medical Aid Provider. The message explains why the Medical Aid claim request was rejected. The user is able to create custom Medical Aid Rejection Messages to add to a Debtors account.  The user can indicate the reason for rejecting the invoice line manually on the Debtor's Account, thus informing the Debtor why the Medical Aid did not settle the account.

• Log in to the GoodX Desktop App with your username and password.
• From the Navigator, Double Click on the Med Debs Module. 

• The Debtor Manager screen will open.

• Click on Lists on the menubar.

• Click on Medical Aid Error Messages on the submenu.

• The Medical Aid Rejection Codes screen will open.

• Click on the + (Add) button.

• The Medical Aid Rejection Codes screen will open.

• An explanation will be given for each field on the Medical Aid Rejection Codes screen:
  

• Code: The user is able to create a custom code that can contain numbers and letters identifying the Medical Aid Rejection reason, for example, a code for insufficient funds could be INF01.
  
• Type the custom Code into the Code field.

• Afrikaans Name: The name or description of the Medical Aid Rejection Code in Afrikaans, for example, Onvoldoende Fondse.
  
• Click on the Afrikaans Name field.
  
• Type the name or description of the Medical Aid Rejection Code in the Afrikaans Name field.

• English Name: The name or description of the Medical Aid Rejection Code in English, for example, Insufficient Funds.
  
• Click on the English Name field.
  
• Type the name or description of the Medical Aid Rejection Code in the English Name field.
  

• Click the Cancel button to exit the Medical Aid Rejection Codes screen without creating the Medical Aid Rejection Message/Code.
  

• Click the OK button to create and save the Medical Aid Rejection Message/Code and open the Medical Aid Rejection Codes screen.
  

• The  Medical Aid Rejection Codes screen will open with the newly created code.