Emergency Appointments (Existing Patient)
An emergency is a serious, unexpected, and often dangerous medical situation requiring immediate action.
The Patient needs attention immediately. This indication assists the medical practitioner to know who to help first.
- Log in to the GoodX Web App with your username and password.
- From the taskbar, select New Booking.
- Or double click on a timeslot to create a booking.

- The Add/Edit booking screen will appear. Complete the correct information
- From the Booking Type drop-down, click on Emergency, this will depend on the setup per practice.

- To complete the information, click on Book Existing Patient for an example.
- Search for the correct patient and ensure that the information is correct.

- Complete the Debtor Details if the patient doesn't have a file yet. Click on the Express booking for a normal patient to see how to complete the form correctly.
- Click on Book New Patient to see how to book an appointment for a new patient.
- Click on the Save button to save the information.

- Click on the Close button to exit without saving.

- The booking status will automatically change to Arrived, depending on your practice setup.
- On the booking, it will show that it is an Emergency patient.

Last modified: Friday, 11 August 2023, 10:52 AM