Cancel an Appointment
When a Patient is unable to attend their appointment, or if the Practitioner is unable to see the Patient, you are able to cancel the appointment from the booking.
- This User Manual will start on the Diary screen.
- Double-click on the booking which needs to be cancelled.
- The Add/Edit Booking screen will open.
- Click on the Delete button in the top right corner to Delete the appointment.
- An Attention! pop-up will appear, asking if you are sure you want to delete this booking?
- Click on the Ok button to confirm the deletion.
- The booking will have a red line through, indicating that the booking is now cancelled, and the timeslot is now open for a new booking to be made.
Please Note: The appearance of the booking after cancellation will depend on the setup that was done on the Diary.
- It is possible for the cancellations to appear in three different ways, being:
- Red line through the booking showing it is cancelled.
- A cancelled status on the Diary will let the booking disappear from the Diary completely.
- Status on the Diary will indicate in a red block showing Cancelled.
- For more information on setting up various displays for cancelled bookings and different display options on the Diary, please refer to the user manuals: Booking Status Setup and Display Options.
Last modified: Friday, 13 October 2023, 10:11 AM