Batch Transactions: SMS History
The SMS History will allow a user to view all the information regarding SMS's that have been sent to debtors and patients. This will show whether the communication has been sent successfully.
- Log in to the GoodX Desktop using your GoodX username and password.
- From the Navigator Double Click on the MedDebs Module.
- The Main MedDebs screen will open.
Allows the user to view all SMS Communication that the practice has sent out.
- Click on Batch Transactions on the menubar.
- Click on SMS History on the sub-menu.
- The SMS History screen will open.
- Click on the From Date drop-down menu to open the calendar to select the date from which the history will be displayed.
- The Calendar will open.
- Click on the desired date to make a selection.
- Click on the To Date drop-down menu to open the calendar to select the date to which the history will be displayed.
- The Calendar will open.
- Click on the desired date to make a selection.
- Click on the Refresh button to refresh the history according to the dates that were selected.
- Display: Will determine how the history is displayed on the screen.
- Select an option by clicking on the relevant radio button:
- Threaded Display: Displays all the SMS's as they were sent or received below one another in chronological order (from date first)
- Sent Messages only: Displays only the SMS's that have been sent by the practice below one another in chronological order (from date first)
- Replies only: Displays only the SMS's that have been received by the practice below one another in chronological order (from date first)
- The information of the SMS's on the history will be divided into columns:
- User: The name of the user who sent the SMS to the debtor/patient.
- GoodX Ref.No: The system account number of the recipient of the message.
- Cell No: The mobile number that the SMS was sent to.
- Message: The content of the SMS.
- Recipient: The name of the debtor or patient to who the SMS has been sent.
- Status: Advises the user whether the SMS was delivered.
- Send Date: The date and time that the user sent the SMS.
- SMS ref no.: A system-generated reference number to identify the SMS.
- No. of Credits: The number of credits that were used to send the message.
- Type: From where the SMS was sent in the system.
- Click on Print to print out the history of the SMS's that was sent.
- The SMS log will print to the screen.
- The SMS log will have E-mail and Print options for more information regarding these options please refer to the user manual: Options to Print.
- Click on Done to return to the main Debtor Manager screen.
Last modified: Tuesday, 13 September 2022, 3:23 PM