Billing to Debt Management (Web App)

Why Use This Function:

The amount of the receipt will be equal to 0.00. The receipt will only be linked to the invoice. Money will not be added, but only moved from one place to another.  

• There are 2 reasons why you will Reallocate or Link a receipt to an invoice:
  • The receipt was allocated to the incorrect invoice or invoice line.
  • A payment was received toward a Patient/Debtors account, but the payment has not been linked to an invoice.

💡Please Note: You will only be able to allocate unlinked receipts to existing Invoices. For more information on how to create an Invoice, please refer to the user manual: The Invoice Screen.

• This user manual will start on the Account Details screen. 

• For more information regarding how to navigate to the Account Details screen, please refer to the user manual: Account Details Overview.

• Click on the Reallocate Receipt button in the sidebar.

• The Capture Reallocation screen will open.
  

💡Please Note: If the system can find an exact match for an Invoice that correlates to the unlinked amount, the calculations and allocation of the funds will be done automatically. 

• Click on the Date field to select the transaction date from the date picker that becomes available.

• Click on the Cash Ledger drop-down menu to select the ledger where the funds will be allocated.

💡Please Note: The options that are available will be determined by the ledgers that have been set up for the Practice. For more information on how to add a new ledger, please refer to the user manual: Add a New Ledger.

• Click on the Payment Type drop-down menu to select the method by which the payment was received.

 

💡Please Note: Linking will be used by default and cannot be changed as no other options are available. 

• Click on the Comments field to enter any additional information related to the payment or receipt.

• Click on the Reference Number field to enter the number used to reference the transaction.

• Type the amounts that you would like to allocate in the relevant fields that correspond to the unpaid invoice.

💡Please Note: As you type in the amounts, the Unallocated amount field, on the left side of the screen, will become less as the system makes automatic calculations. 

• For more information regarding the other features and options that are available, please refer to the user manual: Receipt Screen Overview.

• Click on the Close button to cancel the request; no changes that have been made will be saved. 

• An Attention pop-up will appear to advise you that you might have unsaved changes, and if you would like to exit anyway.

• Click on the Cancel button to ignore the request to close without saving changes and return to the Capture Reallocation screen.

• Click on the Ok button to exit the screen without saving and return to the previous screen. The changes that were made will be lost.

• Click on the drop-up menu next to the Post button for more options.

• Click on the Post and Print button in order for the transaction to be posted to the system and the receipt to be printed. The Capture Reallocation screen will close, and you will return to the Account Details screen.

Example of a printed Reallocation Receipt

💡Please Note: The way the receipt will print is dependent on the setup of the printer at the Practice.

• Click on the Post button to post the transaction to the system.