Billing to Debt Management (Web App)

Journals are done to modify a Patient's account by either adding or removing amounts due to a specific reason by assigning these amounts to specific income or expenditure ledger accounts. It serves as a record for various transactions related to Invoices, and should only be used for the following purposes:

• Create Opening Balances for new GoodX systems
• Small Balance Write-Off
  
• Settlement Discount
  
• Bad Debt Write-Off
  
• Bad Debt Recovered
  
• Hand Over
  
• Interest
  

Please Note: Journals are not to be used to rectify incorrect invoices or receipts. Using Journals to fix errors will cause incorrect reporting, as Journals do not correct turnover and cashflow reports.

• This user manual will start on the Account Details screen. 

• For more information regarding how to navigate to the Account Details screen, please refer to the user manual: Account Details Overview.

• Click on the Invoices sub-tab to access all invoices for the selected Debtor.

• Click on the desired Invoice on which you would like to do a Journal.
  

• Click on the Journal button under the Actions tab.

• The Journal screen will open.
  

• Complete/Select the relevant information/options in the Journal sidebar:

• Date: The date of the Journal transaction.
• Journal Type: The Journal reason is used to describe the type of the Journal being captured.
• Comments: Any additional information regarding the Journal transaction.
• Total: The amount that the Journal will be for.

Please Note: If the exact amount of the Total matches a line item on the Invoice the amount will automatically be allocated to that specific line.

• Click on the  Allocate to Patient Amount button to auto-allocate the Total Amount from the oldest line item on the Patient outstanding amount.

• Click on the Clear Amounts button to clear all allocations that have been made. 

• The amounts can also be entered manually in the relevant fields.

Please Note: A minus (-) in front of the amount decreases the outstanding amount on the account. Adding a plus (+) in front of the amount increases the outstanding amount on the account.

• Click on the Post button to Post the Journal.