Why Use This Function:

The Medical Aid List screen provides access to a comprehensive list of all Medical Aids, their available Options, and associated Administrators, together with their relevant contact details. Allowing you to view, search, and filter the information to display only what is relevant to your needs, making it easier to locate specific Medical Aids, confirm administrative details, and manage Medical Aid–related information efficiently. 

By enabling quick access to accurate and up-to-date details, the Medical Aid List screen supports streamlined administration and effective communication with Medical Aid Administrators.

?Please Note: Currently, the possibility to Edit existing entries and to Create new entries is only possible on the Desktop App.

The Contents of This User Manual:

  • Administrator
  • Scheme
  • Medical Aid Option
  • This user manual will start on the Medical Aid List screen.



Administrator 

Administrators are organisations that manage and administer the operations of Medical Aid Schemes or Health Insurance Plans, providing various administrative services to ensure that the Medical Aids run efficiently and members receive their entitled benefits. Administrators play a crucial role in claims processing, benefit management, regulatory compliance, and customer support.



Scheme
Provides comprehensive healthcare coverage to their members, ensuring access to necessary medical services while offering financial protection against the high costs of medical care.

  • Click on the Scheme tab.


  • The Scheme screen will open.



Medical Aid Option
A specific plan or package offered by a Medical Aid Scheme that provides a predefined set of benefits and coverage levels. Each Medical Aid Scheme typically offers multiple options to cater to the diverse healthcare needs and financial capacities of its members.

  • Click on the Medical Aid Option tab.


  • The Medical Aid Option screen will open.



Last modified: Tuesday, 10 February 2026, 8:56 AM