How to Use Self Service Check In (Exisiting Patient)

Why Use This Function:

Patients can use Face ID on the Kiosk in the Practice to search for and view their booking with the Practitioner. Face ID uses facial recognition technology to match a person’s face from an image or video to a database of stored faces, verifying the Patient’s identity. It works by detecting and measuring key facial features from the image provided.


  • This user manual will start on the myGC Kiosk Welcome screen.


  • Click on the Self Service Check In button.


  • The Please Enter Your Details screen will open.


  • Click on the Surname field and enter your last name.
 

  • Click on the Mobile number field and enter your cellphone number.


  • Tap on the Confirm button.


    • The Bookings found screen will open, stating that your booking has been found.


  • Click on the Yes, This Is My Booking button if your booking has been found.


💡Please Note: If your booking has not been located, tap on the No, These Are Not My Bookings button.

    • A Feedback screen will open, asking you to rate your experience using the kiosk.

Last modified: Monday, 11 August 2025, 9:54 AM