How to Sign Up for myGC

Why Use This Function:

Sign Up is the process of registering for the myGC application. You will provide personal information to create an account. Signing up involves creating a username and password to access the account when you log in to the myGC application.

By signing up you agree to the terms and conditions, which include privacy policies, user agreements, and other legal agreements which outline the terms of using the service, of the myGC application.

The Contents of This User Manual:

  • Step 1 of 2: Complete your Details
  • Step 2 of 2: Verify your Number


  • Navigate to the myGC website: mygc.co.za from the web browser.


  • The myGC Landing Page will open.


  • Click on the Sign up button in the top left-hand corner of the screen.



Step 1 of 2: Complete your Details

You will need to enter personal information to create a new account on myGC.

  • The Step 1 of 2: Complete your Details screen will open.

💡Please Note: Fields marked with an * (asterisk) are required fields. If required fields are not filled in, you will not be able to complete the Sign Up. 


  • Click on the First Name(s) field and enter your full first name.


  • Click on the Surname field and enter your full last name.


  • Click on the Mobile Number field and enter your cellphone number.


    • Click on the Question Mark icon for more information on why you need to provide your Mobile Number.

      • Click on the Okay button to confirm that you understand why myGC needs your mobile number.


  • Click on the Email Address field and enter your email address.


  • Click on the ID Type drop-down menu to select your identification type.


  • Click on the ID Number field and enter your South African ID Number.

    • Click on the Question Mark icon for more information on why you need to provide your ID Number.


      • Click on the Okay button to confirm that you understand why myGC needs your ID Number.

💡Please Note: Once the ID Number has been entered, the Date of Birth and Gender will be filled in automatically; you are able to change the information if need be.


    • Alternatively, Click on the Calendar button to select a date from the date picker that becomes available.

    • Alternatively, Click on the Gender drop-down menu to select your gender.


  • Click on the Password field to enter your password.

💡Please Note: The password needs to be at least 8 characters and must contain at least 1 numeric character. If the password does not meet the password criteria, a warning will appear.

    • Click on the Eye icon to reveal the password to ensure that the password which was entered is correct.


    • The Password which was entered will be revealed.

  • Alternatively, Click on the Sign Up with Google button.


    • For an extensive explanation of how to Sign Up with Google, please refer to the user manual: Sign Up with Google.

  • Click on the Feedback button to contact the myGC team regarding issues being experienced during the Sign Up process and creating a myGC account.


    • Click on the Next Step button to continue.
    Step 2 of 2: Verify your Number
    A One Time Pin will be sent to your mobile number to verify their mobile number as a security measure.

    • The Verify your Number screen will open.

    • Click on the Your Mobile Number field and enter the cellphone number you provided on Step 1 of the Complete Your Details screen.


    • Click on the One Time Pin (OTP) field and enter the code sent to your mobile number.

    • Click on the Resend Pin button if you have not received an OTP to resubmit the request for a new One Time Pin (OTP).


      • A 30-second timer will start, and a new One Time Pin (OTP) will be sent to the mobile number supplied.


    💡Please Note: You will only be able to re-request a new pin once the timer has elapsed.

    • Tick the I accept the Terms and Conditions checkbox to agree to the regulations and requirements of using the myGC app.


    💡Please Note: By accepting the Terms and Conditions, you will acknowledge that you have read and understood the rules and agree to comply with them you will not be able to finish the Sign Up until you have agreed to the Terms and Conditions of the myGC app.

      • Click on the Terms and Conditions link to read the rules and regulations for using the myGC app.


      • The myGC Terms & Conditions screen will open with a full explanation.


      • Click on the Close button in order to return to the Complete your Details screen and to close the myGC Terms & Conditions screen.


    • Click on the Logout button to cancel the Sign Up process.


      • A Confirm Log Out pop-up will appear to ask if you are sure you want to log out.


        • Click on the Cancel button to ignore the request to Log Out and return to Step 2 of 2: Verify your Number screen.


        • Click on the Okay button to confirm you want to Log Out. The Confirm Log Out pop-up will close and return to the myGC Landing Page.


    • Click on the Finish Sign Up Button to complete the process of Signing Up. 


      • Your myGC Dashboard screen will open.


    Last modified: Thursday, 29 January 2026, 3:30 PM