Making a Payment with a Payment Request Link - OZOW
Making a payment with a Payment Request Link enables Debtors and Patients to settle their accounts at the Practice; simple, instant and secure. GoodX Payment Links are currently integrated with OZOW and Peach Pay. Patients will make payments through a secure online payment platform, via the myGC Patient Portal. Practices that would like to use Payment Links, will need to be set up, therefore.
Please Note: Once the Patient completes the payment the Practitioner will be notified of the payment by means of an eRA. The eRA will be need to be imported via the ERA Management screen. For more information regarding how eRA's work, please refer to the user manual: WA: ERA's (Electronic Remittance Advice).
- Once the Practice has sent a Payment Request to the Patient they will receive an SMS or Email with a link. The link will be used to make a secure payment through the myGC Patient Portal. For more information on how to send a Payment Request, please refer to the user manual: Send Payment Request WebApp.
Please Note: Patients are not required to have a myGC account to be able to make a payment. myGC acts as a portal in order for the payment to be processed.
- Click on the Link on the SMS/Email that has been received.
- The Verify your Identity pop-up will open in the browser as a security measure to ensure the correct person is viewing the payment request.
- Click on the ID Number or Surname field to input either the Patients' identification number or last name that is linked to their file at the Practice.
Please Note: The user will not be able to proceed if the incorrect details have been filled in.
- Click on the Continue button to proceed.
- The myGC Payment screen will open.
- Click on the Pay All Outstanding button to make a payment.
- The Debtor/Patient will be directed to a secure OZOW Payment screen where they will continue to make a payment.