myGrandCentral: the Patient Portal

Why Use This Function:

The Payments screen enables you to view, manage, and pay medical Invoices easily. It provides a clear overview of all unpaid and paid Invoices, grouped by date, Practitioner, and account number. This screen streamlines the payment process by providing direct access to Pay Now options, Invoice details, and navigation tools for tracking outstanding balances.

• This user manual will start on the Payments screen.

• For more information on how to navigate the Payments screen, please refer to the user manual: Navigating the myGC Dashboard.

• Click on the Search Payments bar.

• Type in keywords such as the Practitioner's name, date, or Invoice number to find the payment you're looking for.

💡Please Note: You can refine your results by using the filter options in the left-hand panel. For example, Select Paid Invoices to only view Invoices that have been settled, or Select Unpaid Invoices to view those that still require payment. You can also Click on the available filter options to either select or deselect a filtering option.

• Click on the Paid Invoices button to view all Invoices that are paid.

• Click on the Unpaid Invoices button to view all unpaid Invoices.

• Click on the Pay Now button next to the Invoice you want to settle.

• The Make Payment screen will open.

• For more information on making the Payment, please refer to the user manual: Making a Payment with a Payment Request Link.