myGrandCentral: the Patient Portal

When a Patient's consent is required, the Practitioner is able to send an electronic Consent Form through the myGC App. This form can also be signed directly within the app, eliminating the need for printing and scanning documents and promoting a paperless Practice and process. Consent is a mutual agreement between two or more individuals, such as sharing sensitive information or performing a procedure. It covers both the Patient and Practitioner, ensuring both parties are aware of, and agree to the terms and conditions.

• This user manual will consist of the following information:
• Search 
• Filter
• Incomplete 
• Complete

• Log in to the myGC App with your myGC username and password.
• The myGC Dashboard will open.

• Click/Tap on the Health tab.

• The Health screen will open.
  

• Click/Tap on the Consent Forms button.
  

• The Consent Forms screen will open.
  

Search 

Allows you to search for a Consent Form from a specific Practitioner.

• Click/Tap on the Search Consent Forms... field to enter the relevant details of the Consent Form you are searching for.

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• The list of Consent Forms will filter according to the search criteria you have entered.

Filter

Filters enable you to refine the entries of the Consent Forms displayed on the screen.

Incomplete 

The Consent Forms that have not yet been actioned and still need to be completed.

• Click/Tap on the Incomplete option.

• The list will be filtered to only show the Consent Forms that have not yet been completed.

• Click/Tap on the desired entry to view the contents thereof.

• The Consent Form will expand.

• Scroll to the End of the page.

• Click/Tap on the Download button to save a copy of the attachment to your device.

• Click/Tap on the Complete button to Sign the form.

• The Consent Form screen will open.

• For more information regarding How to Sign a Consent Form, please refer to the user manual: How to Sign a Consent Form with an SMS/Email Link.

Complete 

Consent Forms that have been actioned and signed.

• Click/Tap on the Complete option.

• The list will be filtered to only show the Consent Forms that have been completed.

• Click/Tap on the desired entry to view the contents thereof.

• The Consent Form will expand.

• Scroll to the End of the page.

• Click/Tap on the Download button to save a copy of the attachment to your device.

• Click/Tap on the View Completed button to view the form.

• The Consent Form screen will open.

• Scroll to the End of the page.
  

• Click/Tap on the Download button to save a copy of the attachment to your device.

• The information of the Signee will be displayed with a date and time stamp to advise by whom and when the Consent Form was signed. 

• Click/Tap on the Close button to close the Consent Form screen.