myGrandCentral: the Patient Portal

This feature is used when an existing patient of the practice needs to make an appointment. All the patient data will already be available on the system.

• Right-click on the timeslot you want to make the booking in.
• Click on Book Patient (Ins is the keyboard shortcut).

The Debtors List (Admittance Screen) is displayed. Use this screen to confirm important patient details such as:

• Name.
  
• Surname.
  
• ID.
  
• Medical Aid Details.
  
• Demographic details (address etc).

• The following search options are available to search for the Main member / Debtor: (Take note that the way the system searches can be set in the user preferences. See User preferences).

• Press F5 to search on the Dependant / Patient information.

• Enter the required information.
• Press F5.
• The details of the Patient are displayed.
• Click OK.

• Capture the reason for appointment and any additional information that might be needed by the Doctor or other Medical Staff.
• If necessary, appointments for the Dependants as well as for the original patient can be made simultaneously by clicking on the + Dependants button.

• Mark the tick boxes to add bookings for the dependants.
• Click on OK (F2) or press F2.

• An automated email will be sent to the patient to confirm the booking and for the patient to register on the MyGrandCentral app. 

"Hello 'TEST'!

A booking on '2017-07-31' '13:00:00' has been created for you at 'DR Test me'. We invite you to click the button below and complete your information on the MyGrandCentral app to avoid filling in any paper forms once you arrive for your appointment."