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myGrandCentral: the Patient Portal
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myGrandCentral: the Patient Portal
Introduction
Push Notifications on myGC
Push Notifications on myGC
Last modified: Friday, 19 September 2025, 1:06 PM
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myGC Home Page: Navigation and Use
How to Log In to myGC
Non Registered User: Search Results (logged out)
How to Create a New Account Whilst Making a Booking
Demographic Request on myGC
Feedback (Sign Up & Login)
Login Via Secure Message
Register for myGC Via Secure Message
Frequently Asked Questions and Answers
Navigating the myGC Dashboard
How to Search on myGC
How to Use the myGC Navigation Panel
myGC Notifications Screen: Navigation and Use
How to Navigate the Health Screen on myGC
How to Set Access Rights on myGC
Medical History Screen: Navigation and Use
Medical History Screen: General: Navigation and Use
Medical History Screen: Family: Navigation and Use
Medical History Screen: Allergies: Navigation and Use
Medical History Screen: Chronic: Navigation and Use
Medical History Screen: Operations: Navigation and Use
Medical History Screen: Treatments: Navigation and Use
Medical History Screen: Vaccinations: Navigation and Use
Medical History Screen: Travel: Navigation and Use
Medical History Screen: Occupation: Navigation and Use
Medical History Request on myGC
Navigating Clinical Documents on myGC
Navigating Consent Forms on myGC
How to Complete Consent Forms and Questionnaires with an SMS/Email Link
Questionnaires on myGC
myGC: Editable Image on Questionnaire
myGC Payments Screen: Navigation and Use
myGC Account: Navigation and Use
myGC Account: My Account
myGC Account: Payment Methods Tab
myGC Account: Medical Aid Tab
myGC Account: Family Management Tab
myGC Account: Navigating the Settings Tab
Privacy Policy
myGC Dashboard: Navigating the Feedback Screen
How to Navigate the Patient Profile Menu
Receiving Pathology Reports on myGC
Setup Medical Aid
Add a Dependant to Main Member Profile
Setup My Account
Setup Family Management
Forgot Your Password
How to Sign Up
Sign Up with Google
myGC: Delete My Account
How to Sync a myGC Booking to a Calendar
How to Set Up Push Notifications on myGC
Kiosk: Welcome Screen Overview
Kiosk: Feedback
Booking Not Found
Kiosk: Settings
How to Use Self Service Check In (Existing Patient)
Self Service Check In (New Patient)
Demographic Requests on myGC
How to View PDF Document Using myGC
Secure Messages Screen: Navigation and Use
Push Notifications on myGC
Telehealth (Telemed) for the Practitioner
Telehealth Booking / Call for the Patient myGC
How to Join a Telemed Consultation
How to Send Text Messages on a Telemed Call
How to Make a Booking as a Non Registered User (Logged Out)
How to Make Bookings Once Logged In
Saved Doctors
Booking Types
External Booking (from Practice Link)
First Available Booking
How to Confirm Bookings with an SMS/Email Link
Booking Confirmation Status Trigger Setup
Verifying Rostered Patients on myGC
Payment Link Process
Send Payment Request (WebApp)
Making a Payment with a Payment Request Link
Send Payment Request Desktop App
Login Via Secure Message ►
