Switching: Claim Administration

An invoice can be done from the following invoice screens: 

1. Simple
2. Comprehensive
3. Multi invoice screen

• If you can't remember how to invoice follow the link: Invoicing/Billing
• We recommend that you use the Multi invoice screen

1) Manually type in the debtor number or search through the debtor list.

2) Billing takes place.

3) Post all captured items/procedures etc.

• After you’ve captured your invoice, post the invoice.

• Send your claim via GoodXSwitch.

• Send now: Send your claim through to the medical aid & view the response later.
  
• Send & Wait: Send your claim through to the medical aid and wait for the response.
  
• Send Later:  Manually resubmit the claim (send it in a batch).
  
• Cancel: Do not send the claim to the medical aid.

• If you clicked on send and wait, wait for your response.
• Most Medical Aids will confirm to you if the medical aid will pay the account or not.