These ERA's do not emanate from Medical Aids. These ERAs accompany pay overs after patients submit online payments resulting from receiving payment links from the practice/business.

  • Log in to the GoodX Web App with your username and password.
  • From the navigation bar, click on Admin.

  • Click on ERA Management.

  • The ERA Batches screen will appear.


  • The following will appear on the screen:
    • Search Filters: The user is able to search for a debtor/patient's ERA from the search field.
    • From: The date from which the user wants to see the ERA transactions.
    • To: The date to which the user wants to see the ERA transactions.
  • ERA Batch filters:
      • New: If the New box is ticked, the user will be able to see the New ERA's that was imported.
      • Duplicate: If the box is ticked, the user will be able to see the duplicated ERA's that was imported.
      • Posted: If the box is ticked, the user will be able to see all the ERA's that was posted.
      • Deleted: If the box is ticked, the user will be able to see all the ERA's that was deleted.
      • Imported: If the box is ticked, the user will be able to see all the Imported ERA's.
    • Search: The user needs to click on the Search button to apply the newly ticked filters.


  • At the bottom of the screen, click on the Import All New ERA's button to import the ERA's

  • After you have posted and saved the invoice, it will import the ERA.

  • The following information will appear:
    • Payment ID: The numerical order of the payments as they went through on the system.
    • Resolved: The system will automatically state whether the payment was resolved or not by indicating with Yes or No.
    • Account Number: The patient's account number as it is on the system and file.
    • Debtor Name: The name and surname of the debtor as it is stated on the file and system.
    • File Number: The patient/debtor's file number as it is on the patient file.
    • MA Outstanding: The amount that still needs to be paid by the Medical Aid.
    • PA Outstanding: The amount that still needs to be paid by the patient.
    • Med.Aid Number: The medical aid number that is on the patient's medical aid card.
    • Claimed Amount: The total amount of the account that needs to be paid before it is sent to the medical aid or patient.
    • Paid Amount: The amount that is already paid by either the medical aid or the patient.
    • Unlinked Amount: The amount isn't linked to medical aid or the patient's account.
    • View: Click once on the view button to view the previous invoices and payments of the specific debtor.


  • Click on Post Current ERA, to post the ERA.

  • When posted, click on the Close button.

Last modified: Monday, 7 April 2025, 2:45 PM