How to Post a Journal for Hospitals

Journals are done to modify a Patient's account by either adding or removing amounts due to a specific reason by assigning these amounts to specific income or expenditure ledger accounts. It serves as a record for various transactions related to Invoices, and should only be used for the following purposes:

  • Create Opening Balances for new GoodX systems
  • Small Balance Write-Off
  • Settlement Discount
  • Bad Debt Write-Off
  • Bad Debt Recovered
  • Hand Over
  • Interest
Please Note: Journals are not to be used to rectify incorrect Invoices or Receipts. Using Journals to fix errors will cause incorrect reporting, as Journals do not correct turnover and cashflow reports.

  • This user manual will start on the Case Account screen. 


  • Click on the desired Invoice on which you would like to do a Journal.


  • The Invoice will expand.


  • Click on the Actions tab.


  • Click on the Journal button under the Actions tab.


  • The Journal screen will open.


Please Note: The Case Number and Patient Name and Surname information will only display on the Journals screen if you navigate to the Journal from the Case Account screen.


    • Complete/Select the relevant information/options in the Journal sidebar:


      • Date: The date of the Journal transaction.
      • Journal Types: The Journal reason is used to describe the type of the Journal being captured.
      • Comments: Any additional information regarding the Journal transaction.
      • Total: The amount that the Journal will be for.
      • Unallocated: The amount that still has to be allocated to an Invoice or line item.

Please Note: If the exact amount of the Total matches a line item on the Invoice the amount will automatically be allocated to that specific line.

    • Click on the  Allocate to Patient Amount button to auto-allocate the Total Amount from the oldest line item on the Patient outstanding amount.


    • Click on the Clear Amounts button to clear all allocations that have been made. 


    • The amounts can also be entered manually in the relevant fields.


Please Note: A minus (-) in front of the amount decreases the outstanding amount on the account. Adding a plus (+) in front of the amount increases the outstanding amount on the account.

  • Click on the Post button to Post the Journal.

Post button

Last modified: Friday, 23 August 2024, 8:59 AM