Refund to Patient/Medical Aid
Use this transaction when the Debtor/Patient or Medical Aid has overpaid the account.
- Click on Transactions and select Payment to Patient / Medical Aid
- Select the applicable Cashbook (It must correlate with the original receipt)
- Click OK or press F2
- Select the Period in which this transaction should be posted
- Click on OK or press F2
Level 1
Enter the following information in the fields provided:
- Date
- Transaction If the patient refund is not selected, please correct the selection.
- Description: Why are you doing this patient refund.
- Payment: this is the payment method you are going to employ.
- the Reference No is utilised currently
- Change the Bank statement Dt if required
- Enter the Amount to be paid to the patient or medical aid.
Press the TAB key
Level 2
- Enter either the Case number or Debtor number or press the Tab key to search through the Debtor list.
Press TAB
- Enter the Amount
Press TAB
- Enter the Payment Method
Press TAB
Level 3
- Select the correct invoice
- The amount to be refunded will be reflected as a credit on the Invoice line
- Enter the correct amount in the Received column next to the correct invoice
Press TAB
- The Invoice line will turn bold
- Click on Done or use the shortcut key F2
- Click on Accept or
- Click on Done (again)
- Click on Accept (again)
- Click on Exit
Last modified: Wednesday, 8 April 2020, 10:45 AM