Credit Notes (Desktop)

This transaction is done when the account or an item was captured incorrectly

  • Click on Transactions and select Credit Notes (New Interface)

Credit Note

  • Select the Period in which the transaction should be posted

Select Period

  • The Date on which the credit note is done will display by default
  • Select F6 and change the date on the calendar.

TAKE NOTE: that the date should be in the period selected on the previous screen

  • Enter the Case number with a preceding "+" or search for the debtor by clicking on the ellipsis or by clicking on the browse button next to the Debtor No. field

Case search on Credit Notes

Debtor detail in Credit Note

TAKE NOTE: The Debtor number is displayed when you enter on the case number.

  • Enter a Reference (The reason for the Credit note)
  • Now look for the item or items you want to credit note (remove), add the quantity you want to remove on the yellow column.

Items to Credit Note

  • Click on yes if you are sure that you want to post the credit note

Click on you are sure

  • Post response screen will display

Show record of Credit Note

  • Click on Close.
Your Credit Note is done.

Last modified: Wednesday, 3 January 2024, 11:46 AM