Credit Notes (Desktop)
This transaction is done when the account or an item was captured incorrectly
- Click on Transactions and select Credit Notes (New Interface)
- Select the Period in which the transaction should be posted
- The Date on which the credit note is done will display by default
- Select F6 and change the date on the calendar.
TAKE NOTE: that the date should be in the period selected on the previous screen
- Enter the Case number with a preceding "+" or search for the debtor by clicking on the ellipsis or by clicking on the browse button next to the Debtor No. field
TAKE NOTE: The Debtor number is displayed when you enter on the case number.
- Enter a Reference (The reason for the Credit note)
- Now look for the item or items you want to credit note (remove), add the quantity you want to remove on the yellow column.
- Click on yes if you are sure that you want to post the credit note
- Post response screen will display
- Click on Close.
Last modified: Wednesday, 3 January 2024, 11:46 AM