EDI Response

You can view your EDI response (the response from the medical aid, if it is accepted or rejected) from the Case Management Screen.

  • Navigate to the case management screen.
  • Search for the Submit EDI Screen

Submit EDI Button

  • On the Submit EDI button, there is a small portion with a down-pointing arrow. If you click on it a menu with Display EDI Response appear.

Choose EDI Response

EDI Response

  • You can Also access the EDI Response from the account enquiry screen.
  • Navigate to the account enquiry screen.
  • Click on Display EDI Response or Click [Shift+Ctrl+E]

  • This will display the EDI response, you can click on the EDI Response button in your account screen.

Last modified: Friday, 3 April 2020, 3:26 PM