Refusal of Health Treatment. If the patient was not examined or help and left the Doctor can complete the RHT section and give a reason for the Refusal.

Please refer to the EMR Glossary and Disposal Glossary for more information on the purpose of the EMR Form and Disposal section.

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When a patient had an Injury on Duty at work, a claim needs to be submitted to the WCA or the RMA. These Funds are funds made available to cover the employee as well as an employer for such injuries.  Workmans Compensation Fund (WCA) and Rand Mutual Assurance (RMA) are the only two Injury on Duty (IOD) funds that can be submitted with GoodX Switch. The RMA - 1 - First Report document should be completed by the practitioner and all the details and documents must be sent to the claim to be confirmed and submitted.

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The RMA - 2 - Progress Report will be completed and submitted after the initial Injury on Duty consultation when the RMA - 1 - First Report was completed and the practitioner came to the conclusion that there is a need for a follow-up consultation. The report will state whether the patient has improved since the first consultation and whether the patient has needed to undergo further tests, surgeries and treatments in order for their condition to become stabilised. 

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When an employee has an accident, is injured or contracts an occupational disease on duty and needs to be compensated for medical treatments, reports need to be filled in and other supporting documents of the practitioners findings need to be submitted to Rand Mutal Assurance.

The RMA - 3 - Final Report will be completed and submitted after the initial Injury on Duty consultation when the RMA - 1 - First Report and RMA - 2 - Progress reports have been completed. The practitioner has concluded their findings and everything has been done to ensure that the patient is healthy or that there is nothing further that can be done medically for the patient. 

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When Creating a new Radiology booking on the Diary the Radiology Booking Type must be selected to indicate the Patient is booked for a Radiology Procedure. Selecting the Radiology Booking Type is important as a specific billing Code related to the Radiology booking Type is linked to the Radiology Booking. 

When the Radiology Booking Type is selected, a Radiology billing Code will automatically be added to the Invoice screen.

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The Radiology Form will be completed by Radiologists after the Patient had X-Rays taken for a specific injury where they needed to have a Sonar or X-Rays done. The Radiologist will use the Form to add the diagnosis, upload images, upload the *pdf Report and add the Procedure codes to the billing screen after the x-rays were taken.

GoodX is integrated with the HL7. The HL7 Integration will enable the Radiology in GoodX Web so that the Radiologists can use their HL7 software and machinery together with GoodX Web.

Please Note: Refer to the Radiography Patient Flow link or related button to open the Manual for more information on the Patient Flow with the Radiology Integration. 

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Re-enabling a previously finalised Smart Sticker Protocol allows the Practitioner to reactivate the Patient’s treatment plan and relink the associated Smart Stickers.

This enables the Practitioner to continue managing and guiding the Patient’s care according to the defined protocol without needing to recreate it.

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Reading a secure email allows you to unlock and view an encrypted email from your Practitioner, ensuring that sensitive medical information remains protected and confidential. Access is restricted to you alone, requiring a unique PIN for security.

?Please Note: Securing Emails supports regulatory compliance by safeguarding communication in accordance with data protection laws such as GDPR and POPIA. By using Secure Emails, businesses and professionals can enhance trust, maintain confidentiality, and ensure the integrity of their communications.

User Manual Link: How to Read a Secure Email

Reallocating a Receipt allows you to correct or complete the allocation of payments within the system by linking them to the correct transaction. 

• There are two main reasons why you would do this:
  • The receipt was originally allocated to the incorrect Invoice or Invoice Line. 
  • A payment was received on a Patient or Debtor account, but not yet linked to an Invoice.

By reallocating or linking receipts to the correct Invoices, you ensure that all transactions are accurately recorded and reconciled. This maintains clear, complete, and compliant financial records within the Practice, reducing discrepancies and improving account management accuracy.

?Please Note: The user will only be able to allocate unlinked receipts to existing Invoices. For more information on how to create an Invoice, please refer to the user manual: The Invoice Screen: Navigation and Use.

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Before a Diary of a Doctor can be used, the tables for the year must be built first. The interval is the timespan each book will be.

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