Portals Glossaries

Making a Booking on myGC as a non-registered user allows potential Patients to explore and engage with the booking process without needing to create an account. This provides fast and convenient access to a wide range of Healthcare Practices, enabling Patients to view availability and schedule appointments without completing a full registration process. It offers a streamlined and user-friendly experience, allowing individuals to familiarise themselves with how the booking system works before committing to registration.

When the Patient is ready to finalise their appointment, they can simply register on myGC and continue without losing any progress, ensuring immediate access to available consultations while maintaining the security and integrity of the Practice’s scheduling system, ultimately supporting a smooth, intuitive, and efficient booking journey for both new and returning Patients.

Making a payment using a Payment Request Link enables Patients and Debtors to conveniently settle accounts with the Practice. GoodX Payment Links are integrated with a secure online payment platform, accessible through the myGC Patient Portal. It also provides Patients with a simple and familiar payment experience, while helping Practices reduce outstanding accounts and streamline financial administration.

💡Please Note: The Practice must be registered for this service and accept the terms and conditions before being able to use this feature.

Completing the Medical History Request helps ensure your Practitioner has accurate and up-to-date information before your appointment. After confirming your booking via the email link or from the Access Rights screen, you can choose to copy your existing Medical History and submit it as is, or make updates before submitting. This step helps the Practitioner prepare properly and offer safe, personalised care during your visit.

Web App:

Roadmap: S myGC Landing Page ~  ~ B Log In ~ S Welcome/Log In (Fill in your credentials) ~ S Home screen ~    ~  M Health ~  B Access Rights > S Access Rights >  B View ~ S Medical History 

Website View: S Landing page > B Log In - S Welcome/Log In (Fill in your credentials) - S Home screen > NP > M Health > B Access Rights - S Access Rights > B View - S Medical History

User Manual Link: Medical History Request on myGC

A Chronic Condition is an illness that lasts a long time or recurs frequently. A Chronic Condition is a health condition or disease that has long-term or persistent effects or a disease that develops over time. When a disease's course lasts more than three months, it is referred to as chronic. The purpose of capturing Chronic Conditions is to advise a Practitioner that the Patient has long-lasting illnesses and/or conditions.

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Listing family history can be an important step in identifying if any hereditary diseases have been passed down from previous generations that might require intervention.

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The General History tab covers basic questions such as how much the Patient smokes, consumes alcohol or recreational drugs, as well as how much exercise is performed weekly by the Patient.

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Occupational history allows the Patient to record their current employment and will include additional space for any necessary notes such as previous employment history, or any important information regarding current employment status.

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The Operations tab allows for easy access and review of past procedures, facilitating better management and transparency between the Practitioner and Patient. The Operations tab provides users with a convenient way to log and track all operations performed, ensuring accurate and comprehensive record-keeping.

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The Treatments tab provides you with a convenient way to log and track all treatments performed, ensuring accurate and comprehensive record-keeping.

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Vaccinations are an important part of a Patient's health history and are especially recommended depending on the current health condition and lifestyle of the Patient. Keeping detailed, up to date records of the Patient's vaccination status can also assist the Practitioner with any future medical diagnoses.

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