GoodX Healthcare Glossary


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I

ICD 10 Codes

ICD-10 - International Classification of Diseases, Tenth Revision.

ICD-10 codes are used to indicate the diagnosis of the patient's illness or problem. In basic terms, what is wrong with the patient?

In health care, coding systems are used to differentiate diagnoses and procedures in virtually all treatment settings. Diagnostic and procedural codes are connected to nearly every system and business process in health plans and provider organizations, including reimbursement and claim processes.


Web App: 

Shortcut: N/A

Roadmap: NW > MOD Diary - S Diary > Patient Booking - SB > B Invoice - S Invoice Details > F Diagnosis - Type Relevant ICD-10 Code

User Manual Link 1: ICD 10 Codes

User Manual Link 2: How to Look Up a Billing Item or ICD-10 Code

Desktop App:

Shortcut: N/A

Roadmap: Mod med debs > M Lists > SM1 Code Lists > SM2 ICD-10 List - S ICD-10 Direct search

User Manual Link: ICD-10 Code


ID Number - RSA

An Identification Number is allocated to a person by the Department of Home Affairs to identify them.

An RSA ID Number consists of 13 digits in the format YYMMDDSSSSCAZ:

  • YYMMDD: The date of birth, year/month/day.

  • SSSS: Defines the Gender.
    • Females: 0000-4999
    • Males: 5000-9999

  • C: Citizen Status.
    • 0: South African Citizen.
    • 1: Permanent Resident.
  • Z: Checksum digit, used to check that the number sequence is accurate using a set formula called the Luhn algorithm.


Immunological/Endocrinology

Immunology is a branch of medicine that relates to the body's ability to fight off bacteria and infections, and is important for a Practitioner to ensure is working as it should. Endocrinology works with the hormones found in the body, which is also very important to ensure that the body is growing and functioning in a proper manner. 

Web App:

Shortcut: N/A

Roadmap: NW > MOD Diary > S Diary > Booking > SB > B Clinical > S Clinical Case > SB > DM Forms Library > General Examination > S General Examination > P Review of Systems - SP Immunological/Endocrinology

User Manual Link: Immunological/Endocrinology


Desktop App:

Shortcut: N/A

Roadmap: N/A

User Manual Link: N/A




Import Data

Import details is a function where you can import the demographic data from different sources.

The different sources that are available:

  • Admit from Central.

Patient information can be selected from MyGrandCentral, the information that was created and shared by the patient.

  • Diary (New patient).

When a new booking was created in the diary, the information can be used to create the patient electronic file.

  • Patient Validation.

The demographic information that is at the Medical aid that can be imported.

Please refer to the other headings for more information on the functions.




Importing a Practitioner

Importing a Practitioner's details from the MediBase List ensures that you always have the most accurate and up-to-date information, exactly as the Practitioner provides. Instead of manually entering their details, which can be time-consuming and prone to errors, this feature allows you to seamlessly pull verified information directly into your system. By streamlining the process, you not only save valuable administrative time but also reduce the risk of data inconsistencies that could lead to billing errors, miscommunication or compliance issues. With just a few clicks, you can confidently add new Practitioners knowing that their details are complete and correct from the outset.

💡Please Note: Practitioners are responsible for keeping their information updated on MediBase. Only the data they have supplied to MediBase will be imported.


Web App:

Roadmap: NW > MOD Configuration - S Cash Register Management > T Practitioner Setup - S Practitioner List > B Add New - S Add/Update Practitioner > B Import Practitioner > Desired Practitioner > B Select - S Add/Update Practitioner > B Save



Importing Data from the Grand Central Members List

Importing Debtor or Patient Information from myGC Syncvites on the Debtors screen allows you to view all completed demographic requests in one central location. This streamlined process ensures that Patient and Debtor details are captured efficiently, reducing the need for manual data entry and minimising errors. 

By linking each response directly to the correct Debtor or Patient file, you maintain accurate, up-to-date records, which are essential for smooth billing, claims processing, and overall practice management. Keeping demographic information well-organised also improves communication with Patients and reduces administrative workload, allowing your team to focus more on providing quality care.

💡Please Note: A Demographic Request needs to be completed by the Patient in order for their details to be obtained from the Grand Central List. For more information regarding how to send a Syncvite, please refer to the user manual: Debtor Demographic Syncvites.

Web App:

Roadmap 1: NW > MOD Diary - S Diary > Desired Booking - SB Diary > B Debtor Edit - S Debtor Details > B Import Debtor - S Debtor Import > DM Import Debtor From > Grand Central Members - Grand Central Member List > Desired Debtor > B Import - S Debtor Update

Roadmap 2: NW > MOD Diary - S Diary >> Booking Time Slot - S Add/Edit Booking > B Import Debtor - S Debtor Import > DM Import Debtor From > Grand Central Members - Grand Central Member List > Desired Debtor > B Import - S Debtor Update

Roadmap 3: NW > MOD Debtors - S Debtors > Desired Debtor - SB Debtor > B Debtor Edit - S Debtor Details > B Import Debtor - S Debtor Import > DM Import Debtor From > Grand Central Members - Grand Central Member List > Desired Debtor > B Import - S Debtor Update


Inactive Patient

An Inactive Patient is a patient that is no longer active on the GoodX System, a patient can be changed to inactive when a patient changes to a new Medical Aid, gets a new Debtor File or passed away and is now deceased.

Web App:

Shortcut: N/A

Roadmap: NW > MOD Debtors - S Debtors > Select Debtor > SB Sidebar > B Debtor Edit > B Mark as Inactive - PU Attention! > DM Select an Option > Select Desired Reason - Inactive Patient

User Manual Link: Make a Patient Inactive


Desktop App:

Shortcut: N/A

Roadmap 1: MOD MedDebs - S Debtor Manager > MB > SM Debtors > B Admittance - S Main Member Input > Desired Patient > B Patients * Patient name under F7-Patient list - Change Inactive Status

Roadmap 2: MOD Diary > S Diary > TB > B Debtor List - S Main Member Input > Desired Patient > B Patients * Patient name under F7-Patient list - Change Inactive Status

User Manual Link: Make a Patient Inactive


Inbox

The Inbox screen facilitates the management of incoming and outgoing communications within the Practice, whether they are associated with existing contacts or not. You are able to link chats to relevant existing contacts and adjust these connections as needed. Additionally, you can filter communication history by Event Type tags and Contact Relations. You are also able to access the Contact and Account Details as well as the Clinical History of the Patient.

Web App:

Shortcut: N/A

Roadmap 1: MOD Diary - S Diary > T Inbox - S Inbox

Roadmap 2: MOD Communication - S Switch History > T Inbox - S Inbox


INC - Income (Income statement)

INC is the abbreviation for Income. Ledger accounts will be grouped by certain ledger groups for example Income, Expenditure, Assets, Liabilities, etc. Income Ledgers are used to indicate the practice income and the different sources the income comes from.

Web App:

Shortcut (default): N/A

Roadmap: N/A

User manual link: N/A


Desktop App:

Shortcut: N/A

Roadmap 1: Mod Med debs > M Ledgers > SM INC - Income (Income statement) - S Income accounts

Roadmap 2: Mod GoodX manage >  M Global lists > SM1 Ledgers > SM2 INC- Income (Income statement) - S Income Accounts

Roadmap 3: Mod GoodX manage > M Global lists > SM1 Ledgers > SM2 Ledger manager > S Ledger schema setup (Choose correct one) > B OK - S Ledgers > Income statement (radio button) - Accoutn setup view grid

User manual link: Ledger Manager



Insert Bookmark

A booking can be bookmarked to assist the user to remember that a action still needs to be done on that booking. The bookmarks are almost like tasks. The booking will be a bookmark and when the action/task has been completed the bookmark can be removed.

Web App:

Shortcut default: N/A

Roadmap: N/A

User manual link: N/A


Desktop App:

Shortcut: (Bookmark) Shift + Ctrl + B (Shift, Ctrl and B buttons together on the keyboard) to insert a bookmark 

Roadmap 1: Mod Diary > RC Other options >  Insert Bookmark >  Bookmark

Roadmap 2: Mod Diary > B Bookmarks - S Bookmarks

User manual link: Insert bookmark




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