Patient File Screen Sidebar: Navigation and Use
- The contents of this user manual will consist of the following information:
- Personal Information
- Sticker
- Patient Dashboard
- Smart Sticker Protocols
- Filter Events
- Medical History
- This user manual will start on the Patient File screen sidebar.
- For more information regarding the Patient File screen, please refer to the user manual: Patient File Screen: Navigation and Use.
- An explanation will be given for each section, field and option on the sidebar:
Personal Information
The demographic information of the Patient whose File it is.
- Debtor Number (GPD28): The system-generated Account Number of the Debtor.
- Debtor Name and Surname (TIMOTHY TURNER): The name and last name of the person who is responsible for the payment of the Account.
- Medical Aid (BESTMED): The Name of the company with whom the Debtor has Medical Aid or Insurance.
- Dependant Number (00): A Number allocated to the Patient, for Patients that have Medical Aid, which will correspond to the Dependant Number, on the Medical Aid policy.
- Dependant Name and Surname (TIMOTHY TURNER): The Name and Surname of the Patient.
- DOB (1996-12-28): The Date (yyyy-mm-dd) the Patient was born.
- Age (27 years): The current Age in years to indicate how old the Patient is.
- Cellphone Number (0987654321): The Cellphone Number of the Patient.
- Email Address (None): The Patient's Email Address.
- Home Number (None): A Landline Number where the Patient can be reached.
- Gender (Male): The medical-related Gender of the Patient.
- Profile Picture: A photo by which the Patient can be identified.
- Age (27 years): The current Age in years to indicate how old the Patient is.
- Dependant (00): A Number allocated to the Patient, for Patients that have Medical Aid, which will correspond to the Dependant Number, on the Medical Aid policy.
- Name (TIMOTHY TURNER): The Name and Surname of the Patient.
Sticker
View the Smart Sticker Protocols that the Patient has already been registered for and add the Patient to a New Smart Sticker protocol.- Click on the Sticker button to view or update the Protocol.
- For more information regarding how to Add a Smart Sticker Protocol to a Patient, please refer to the user manual: Add a Smart Sticker Protocol to a Patient.
Patient Dashboard
An overview of the Patient's details and their past Clinical Data, starting from their initial visit to the Practice.- Click on the Patient Dashboard button to access the Patient Dashboard.
- For more information regarding the Patient Dashboard, please refer to the user manual: The Patient Dashboard.
Smart Sticker Protocols
A visual indication of the Smart Sticker Protocols that the Patient is currently registered for.
- Click on the desired Sticker to view or make changes to the Protocol.

- For more information regarding how to View and Edit the Smart Sticker Protocol, please refer to the user manual: How to View and Edit a Smart Sticker Protocol.
Filter Events
Allows you to change the View and Filter the information on the Patient File.
- Click on the Filter Events panel to expand the panel.
- The panel will expand with Filter Options.
- An explanation will be given for each Filter Option:
- Number of Dates to Load: The number of days that you would like to see the Clinical Events of.
- Click on the Number of Dates to Load text box to Enter the desired number of days.
- From: The Starting Date from which you would like to view the Clinical Events.
- Click on the From field to select the desired date from the Date Picker that will become available.
- Filter By Event Types: A list of all the types of Clinical Events that have been actioned on the selected Patient will be listed.
- Tick/Untick the checkbox of the desired type of Clinical Event that you would like to view or hide.
- Show Deleted Events: Allows you to view Events that have been temporarily deleted from the Patient File screen.
- Tick/Untick the checkbox to show/hide Clinical Events that have been deleted.
- Show Fully Credited Invoices: Allows the user to view all the Clinical Events whose Invoices have been fully Credited.
- Tick/Untick the checkbox to show/hide these Clinical Events.
- Show Invoices with no Events: Invoices that have been posted with no Clinical Events will be displayed.
- Tick/Untick the checkbox to show/hide these Clinical Events.
- Click on the Refresh button on the Filter Options panel to refresh the Patient File screen.
- The Results will update to only show the Clinical Events that fit the criteria of the Filter Options that have been selected.
- Click on the Story Mode button to change the way that the Patient File screen is displayed. Story Mode allows the user to view the details of the Clinical Event.
- The Patient File screen will be displayed in Story Mode.
- For more information regarding Story Mode, please refer to the user manual: Clinical Screen Sidebar: How to Use Story Mode.
- Click on the Normal Mode button to change the view of the Patient File screen back to the regular view.

- Click on the Expand All Clinical Notes button to extend all the Clinical Notes in the timeline to view additional details of all the Clinical Events.
- The Clinical Notes of All the Clinical Events will expand.
- Click on the Collapse all Clinical Notes button in order to shrink all the Clinical Notes to the way they were before they were expanded.
- Click on the Email All Visible Events button to email all the Clinical Notes shown in the timeline.
- The EMAIL - Workflow Event screen will open with all the visible Clinical Events as Attachments.
- For an extensive explanation of how to send an Email, please refer to the user manual: Send an Email.
Medical History
A comprehensive record of a Patient's past Health Conditions, Illnesses, Surgeries, Treatments, Medications, Allergies, and Family Medical History. It provides essential information to understand the Patient's health status, identify potential risk factors, and appropriate medical care.
- Click on the + Allergies section to expand the Patient's Medical History.
- The Medical History panel will expand.

Please Note: The Medical History needs to be completed before any information will appear in the Medical History panel. For more information regarding the Medical History please refer to the user manual:
Medical History Tab: Navigation and Use
.- The Medical History will be divided into different sections.
- Allergies: Any food, medication, environmental elements, chemicals etc. that the Patient is Allergic to. To set up a Patient's Allergies, please refer to the user manual: How to Use the Allergies Panel.
- Chronic Diseases: The Chronic Conditions that the Patient has been diagnosed with. For more information on how to set up a Chronic Condition please refer to the user manual: How to Use the Chronic Conditions Panel.
- General Health: The common habits of the Patient, such as Smoking, Alcohol use, Excercise and Recreational drug use. For more information on how to capture a Patients' General Health, please refer to the General History section of the user manual: Medical History Tab: Navigation and Use.
- Operation History: Records that show what Surgeries the Patient has undergone.
- Occupation: The type of work that the Patient does.
- Vaccinations: The history and records of the Vaccinations that the Patient has been for. For more information on how to capture a Patients' Vaccination records, please refer to the Vaccinations and Travel History section of the user manual: Medical History Tab: Navigation and Use.
- Travel History: Shows where the Patient has travelled to. For more information on how to capture a Patients' Travel History, please refer to the Vaccinations and Travel History section of the user manual: Medical History Tab: Navigation and Use.
- Click on the Save and Close drop-up menu for more saving options.
- Save: Saves the changes that have been made without closing the screen.
- Save Lines To New Macro: Allows you to create a new Macro.
- For an extensive explanation of Macros, please refer to the user manual: Macros (Billing Combinations).
- Click on the Save and Close button to save any changes made and return to the main Diary screen.
Last modified: Wednesday, 27 March 2024, 7:24 AM