Why This Matters?

Communication within a practice is essential for maintaining efficient workflows and ensuring that patient care remains a top priority. Managing these communication channels allows you to organise team members into specific categories, such as an Admin or Case Team, which streamlines how information is shared. Organising these groups ensures that the correct practitioner or staff member receives relevant updates promptly, reducing delays in internal processes.

  • Start on the Instant Messaging Groups screen.


Sections

  • Filters
  • Screen Columns Action Buttons 
  • Columns 
  • Page Options
 

Filters

  • Default Filter: How the screen will be filtered.
  • Name: The name of the Instant Message Group.
  • Description: Description of the Instant Message Group.
  • Update Results Button: Refreshes the list after the filters have been selected.
  • Reset Filters Button: Clears the set filters.
     

Screen Columns Action Buttons 

Columns

  • Name: The unique title assigned to the group, such as Admin.
  • Description‎: Provides a brief summary of the team or the specific purpose of the group.
  • Disabled: Indicates the active status within the Practice.

Page Options

  • Page Options: Provides tools to navigate between pages, adjust the number of Items displayed, and export or save data for further use. For details, see Page Options Navigation.
Last modified: Monday, 9 November 2026, 7:10 AM