Glossary: Medical | Dental | Allieds

The main member is the person who is the holder of the medical aid account. The main member chooses who will be dependants on his or her medical aid.

In GoodX, the main member is set up as the Debtor and the dependants are set up as patients under the main member's account. The main member's medical aid will be charged for the account of the main member or dependant as sent via switching or paper claim by the practice.

However, unless the main member accepts responsibility in writing for the account of an adult dependant, or is a guardian of a minor dependant, he or she will not by default be liable for the account of a dependant.

Making a payment with a Payment Request Link enables Debtors and Patients to settle their accounts at the Practice; simple, instant and secure. GoodX Payment Links are currently integrated with OZOW and Peach Pay. Patients will make payments through a secure online payment platform, via the myGC Patient Portal. Practices that would like to use Payment Links, will need to be set up, therefore. 

A VoIP Call (Voice over Internet Protocol) allows a user to make voice calls using an internet connection instead of a regular telephone phone line. Calls made to a VoIP number allow sharing of a phone number across multiple devices, which means the call can be answered from any device, which will eliminate missed calls from Patients. VoIP calls are cheaper than regular calls and have a higher-quality sound.

The system records the call and saves the conversation and any notes made to the electronic file of the Debtor/Patient with whom the call was. 

Web App:

Managing your Designated Service Provider (DSP) Prices allows you to maintain your Pricing Agreements with each Medical Aid. You can mark which Medical Aids your Practice has contracts with, as well as view all the Codes and Prices associated with the specific contract.

Please Note: Currently, only certain disciplines have DSP contracts: 014/015 (GP/GP Specialist) and 032 (Paediatrician) which is reviewed and re-signed annually. This can change in the future.

Desktop App:

Manually filling in a PDF Printover allows you to complete any PDF form by using various field types and style formats. This is particularly useful for filling out forms sent by a Patient that requires specific information from you, which can then be sent back to the Patient or used as needed. Using the PDF Printover promotes a paperless Practice.

Please Note: A Custom form will first need to be sent to the Patient, where they have the option to upload a PDF file. After which you can convert the uploaded PDF into a PDF Printover that you can fill in. For more information regarding how to send a Custom form, please refer to the user manual: How to Send a Custom Form.

Web App:

By marking a Report Profile as a Favourite, Users can easily access it without having to navigate through menus or search for it repeatedly. This can save time and improve efficiency, especially in scenarios where Users need to generate Reports frequently.

Web App:

The Material list will show all the material/consumables on Medprax or IQest list and all Medicine the practice did create them selfs. The list will be divided into active and inactive items. When no stock control is used all items will be active. When the Practice has a contract with Medprax or IQest the list will be kept up to date on a weekly or daily basis. 

Some of the following information will be available on the Material list:

• Item Code
• Description of items
• Nappi Code
• Sales Price
• Pack Size
• Quantity on hand
• List Price
• Schedule
• Value

Certain reports can also be drawn from the Material list screen applicable to the item that was selected.

Please refer to the stock module for more information on the stock list.

Web App:

Desktop App:

Medibase is a comprehensive and up to date source of healthcare practitioners contact information. Practitioners are able to make use of the Medibase List Search function in order to look up a specific practitioners contact information when needed.

Web App:

Desktop App:

The Main Member pays monthly contributions in order to have medical cover to a Medical aid Scheme.

A medical scheme helps you to pay for your healthcare needs, such as nursing, surgery, dental work, medicine and hospital accommodation depending on the medical aid plan.

Practice can sign an agreement with medical aids to charge specific amounts for consultations and procedures.

Normally these contracts are only valid for a year and must be renewed yearly.