Making a VoIP Call

A VoIP Call (Voice over Internet Protocol) allows a user to make voice calls using an internet connection instead of a regular telephone phone line. Calls made to a VoIP number allow sharing of a phone number across multiple devices, which means the call can be answered from any device, which will eliminate missed calls from Patients. VoIP calls are cheaper than regular calls and have a higher-quality sound.

The system records the call and saves the conversation and any notes made to the electronic file of the Debtor/Patient with whom the call was. 

Web App:

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Roadmap 1: NW > MOD Diary - S Diary > Booking - SB Diary > B Dial - S Call Event

Roadmap 2: NW > MOD Debtors - S Debtors > Select Debtor - SB Debtor > B Dial - S Call Event

Roadmap 3: NW > MOD Debtors - S Debtors > T Invoice Management - S Invoice Management > Select Invoice - SB Debtor Info > B Dial - S Call Event

User Manual Link: Making a VoIP Call


Desktop App:

Shortcut: N/A

Roadmap: N/A

User Manual Link: N/A


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