A VoIP Call (Voice over Internet Protocol) allows a user to make voice calls using an internet connection instead of a regular telephone phone line. Calls made to a VoIP number allow sharing of a phone number across multiple devices, which means the call can be answered from any device, which will eliminate missed calls from Patients. VoIP calls are cheaper than regularcallsand have a higher-quality sound.
The system records the call and saves the conversation and any notes made to the electronic file of the Debtor/Patient with whom the call was.
Web App:
Shortcut: N/A
Roadmap 1: NW > MOD Diary - S Diary > Booking - SB Diary > B Dial - S Call Event
Roadmap 2: NW > MOD Debtors - S Debtors > Select Debtor - SB Debtor > B Dial - S Call Event
Roadmap 3: NW > MOD Debtors - S Debtors > T Invoice Management - S Invoice Management > Select Invoice - SB Debtor Info > B Dial - S Call Event