Portals Glossaries

A user is able to use their mobile number to claim and verify a grandXchange account. The user has the option to choose what type of verification they would like to use, which will be their personal preference. Using a mobile number to claim and verify a grandXchange account is quick and easy as the user will receive an SMS with a link. Users are more likely to have access to their mobile device on hand, which makes claiming and verifying their grandXchange account on the move possible without having to log in to their email account.

Clinical documents lay the foundations of a patient's medical records, and consist of medical history, previous diagnosis, treatments given, and even if a patient has been admitted to hospital.

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User manual link: Clinical Documents

By confirming your Booking through the link sent to you via SMS/Email, you notify the Practitioner that you will be attending your scheduled appointment. This confirmation helps ensure that your slot is reserved, reduces the likelihood of missed appointments, and allows the Practitioner to prepare for your visit accordingly. 

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When a Patient's consent is required, the Practitioner is able to send an electronic Consent Form through the myGC App. This form can also be signed directly within the app, eliminating the need for printing and scanning documents and promoting a paperless Practice and process. Consent is a mutual agreement between two or more individuals, such as sharing sensitive information or performing a procedure. It covers both the Patient and Practitioner, ensuring both parties are aware of, and agree to the terms and conditions.

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A doctor consults with a patient through a consultation, this can be done either in person, Telemed or via a phone call to repeat a script. 

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User manual link: N/A

Bookings on myGC will allow a User to make a booking to schedule a visit with their preferred Practitioner, from the myGC app instead of calling the Practice to make a Booking. Past and Future Bookings can be viewed whilst the User is logged into the myGC app.

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When a New Booking is made on myGC, you are able to Register yourself for a myGC account. Signing up for a myGC account provides access to a wide range of features, including full control over your medical data and sharing preferences, managing payments, and maintaining your Medical History, all from the comfort of your home.

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