Cancel an Appointment
When a Patient is unable to attend their appointment, or if the Practitioner is unable to see the Patient, you are able to cancel the appointment from the booking.
Webb App:
Shortcut: N/A
Roadmap 1: NW > MOD Diary - S Diary >> Time slot where booking is made > B Delete (Trash Can) - PU Attention > B Ok - Booking Cancelled
Roadmap 2: NW > MOD Diary - S Diary >> Time slot where booking is made > DM Status - Booking Cancelled (If setup has been done)
Roadmap 3: NW > MOD Diary - S Diary > Time slot where booking is made > B Delete (Key on the keyboard) - PU Attention > B Ok - Booking Cancelled
User Manual Link: How to Cancel an Appointment
Desktop App:
Shortcut: Del (Delete button on the keyboard) in order to delete or cancel the appointment totally.
Roadmap 1: MOD Diary - S Diary * M Diary > SM1 Appointment options > SM2 Cancel - PU Warning > B Yes - Booking Cancelled
Roadmap 2: MOD Diary - S Diary > M Appointment options > SM Cancel - PU Warning > B Yes - Booking Cancelled
User Manual Link: Cancel Appointment