Cancel an Appointment
When a Patient is unable to attend their appointment, or if the Practitioner is unable to see the Patient, you are able to cancel the appointment from the booking.
Webb App:
Roadmap 1: NW > MOD Diary - S Diary >> Booking - S Add/Edit Booking > B Delete (Trash Can) - PU Attention! > B Ok - Booking Cancelled
Roadmap 2: NW > MOD Diary - S Diary >> Booking > DM Status - Booking Cancelled (setup required)
Roadmap 3: NW > MOD Diary - S Diary > Booking > B Delete (keyboard) - PU Attention! > B Ok - Booking Cancelled
User Manual Link: How to Cancel an Appointment
Desktop App:
Shortcut: Del (keyboard) to delete or cancel the appointment completely.
Roadmap 1: MOD Diary - S Diary * M Diary > SM1 Appointment options > SM2 Cancel - PU Warning > B Yes - Booking Cancelled
Roadmap 2: MOD Diary - S Diary > M Appointment options > SM Cancel - PU Warning > B Yes - Booking Cancelled
User Manual Link: Cancel Appointment