Log in to the GoodX Web App

Why Use This Function:

Logging in to the GoodX Web App serves as the secure, centralised gateway to your practice management system, authenticating identity while tailoring user access to individual permissions. To accommodate diverse clinical environments, the system supports multiple authentication methods, including standard credentials, facial recognition, and physical keyfobs, which can be combined for multi-factor security.

This flexible entry process minimises administrative friction and optimises daily workflows by allowing staff to choose the quickest method for their specific environment, such as hands-free biometric login for clinical spaces. Ultimately, this customisable feature balances robust data security with operational agility, ensuring sensitive patient records remain fully protected without compromising quick, seamless access during busy shifts.

Table of Contents:

• Navigating to GoodX Web 
• Username and Password Login 
• Additional Login Methods
  • Facial Recognition Login 
  • Keyfob Login 
  • Login Combinations
• How to Log Out

Navigating to GoodX Web

• Type your site URL into the address bar and press Enter.

• The GoodX Web Login screen will open. 

Username and Password Login

Once you are registered on the GoodX Web App, you are given a unique username and password. With these credentials, you can access the GoodX Web App.

• Enter your username and password into the Username and Password fields. 
• Click on Login once both fields have been completed. 

❗Attention!: If the username or password is incorrect, a pop-up message will display. 

• The Diary will open once the login is successful.

Additional Login Methods

Facial Recognition Login 

A facial recognition system works by pinpointing and measuring facial features from an image and matching them against a database of faces.

• Click on Facial Recognition.

• The Capture screen will open. 

• • You can select your desired camera from the drop-down.

• • Additional camera settings may need to be set, depending on your browser.

❗Attention!: If the facial recognition fails to find a match, a pop-up message will display.

 

Keyfob Login

A fob, also known as a key fob, is a small security hardware device with built-in authentication that can be used to control and secure access to mobile devices, computers, network services, and data. 

• Click on Keyfob. 

• A screen will open, prompting you to insert the security key into your computer. 

 

Login Combinations

You can log in via login combinations. A Login Combination always consists of a username and password with additional authorisation factors within the GoodX Web App, such as a pin, facial recognition, and a keyfob. 

• If both the username and password are correct, the system will generate the next authorisation factor, which has been set up as a login combination. For setup, see Login Combinations.

How to Log Out

Logging out of the GoodX Web App completely terminates your active session, instantly securing the workstation when you step away. This simple action maximises patient data privacy by preventing unauthorised personnel from viewing sensitive electronic health records in a bustling medical environment.

• In the top-right corner, click Logout.

❗Attention!: A confirmation pop-up will display, starting an automatic logout timer. 

• For automatic logout setup, see Automatic Logout.