Debtor Demographic Syncvite Denied




Debtor Demographic data refers to all of the debtors' personal information, such as their Name, Surname, ID number, Telephone Number and Address etc. A SyncVite is an invitation that the practice sends the patient asking them to share their personal information. The patient has the choice if they would like to share certain information with the practice. 
 
When a practice would like to get demographic information from a patient they are able to send a SyncVite to the patient to request such information. For more information regarding how to send a SyncVite, please refer to the user manual: Debtor Demographic Syncvites. Once the patient has declined the Syncvite, the practitioner will be able to see that the patient would not like to share their demographic details. For more information regarding how the patient can respond to the SyncVite please refer to the user manual: Debtor Demographic SyncVites - myGC.

  • Log in to the GoodX WebApp using your GoodX username and password.
  • The Main Diary screen will open.



  • Click on the booking of the patient that the user has sent a SyncVite to and awaiting a response for.


  • The Sidebar will open.

  • Click on the myGC button. 


    • An Attention pop-up will appear to advise that the patient has responded and decided to decline the SyncVite.

      • Click on Ok to acknowledge and close the pop-up.



Please Note: Once the patient has denied the SyncVite the user will only be able to resend a new SyncVite once a new booking is made for the patient.


Last modified: Friday, 4 November 2022, 3:25 PM