Browse the glossary using this index

Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL

H

Help (Kiosk)

The Help button is available to quickly stop the booking process, and redirect them to the necessary people that are able to help the Patient with their Kiosk related queries. Sometimes a Patient may require assistance when it comes to using the Kiosk, whether they are unsure about the necessary information that needs to be filled in, or if the Kiosk is new and unfamiliar to them.

Roadmap:

Kiosk View 1: S Welcome! ~ thumb ~ B Help ~ S Reception! ~ thumb ~ B Okay - S Welcome!

Kiosk View 2: S Welcome! ~ thumb ~ B I Have a Booking ~ S Face ID ~ thumb ~ B Help ~ S Discard Current Information ~ thumb ~ B Cancel/Okay ~ S Reception! ~ thumb ~ B Okay - S Welcome!

Kiosk View 3: S Welcome! ~ thumb ~ B I Don't Have a Booking ~ S Face ID ~ thumb ~ B Help ~ S Discard Current Information ~ thumb ~ B Cancel/Okay ~ S Reception! ~ thumb ~ B Okay - S Welcome!

User Manual Link: Help (Kiosk)



How to Use Self Service Check In (Exisiting Patient)

Patients can use Face ID on the Kiosk in the Practice to search for and view their booking with the Practitioner. Face ID uses facial recognition technology to match a person’s face from an image or video to a database of stored faces, verifying the Patient’s identity. It works by detecting and measuring key facial features from the image provided.


Roadmap:

Website view: S Welcome > B Self Service Check In