If any changes need to be made to the claim that was filed, the user can use EDI Reversal to reverse the previously submitted claim that was rejected by the Medical Aid.

Web App:

Shortcut default: N/A

Roadmap: NW > MOD Communication >S Switch History > Invoice > B View Response > S Switch Details - B Reverse 

User manual link: WA: EDI Reverse

Desktop App:

Shortcut: N/A

Roadmap:  MOD MedDebs >> S Debtor Manager > TB Admittance B > S Main Member Input > Account B (F9) > S Account Query > Invoice > T GoodXSwitch > S GoodXSwitch > B Reverse Claim > S Confirmation > B Send Now >

User manual link: DA: Reversal and re-submission of Claims