Using an EDI Reversal is important when a submitted claim has been rejected by the Medical Aid due to errors or incorrect information. Instead of creating a new claim from scratch, the reversal allows you to correct and resubmit the original claim accurately. This helps to maintain clean records, avoid duplicate submissions, and ensure quicker resolution and payment from the Medical Aid.

Web App:

Roadmap: NW > MOD Communication - S Switch History > Invoice > B View Response - S Switch Details > B Reverse - S Switch Details

User Manual Link: WA: EDI Reverse

Desktop App:

Roadmap:  MOD MedDebs >> S Debtor Manager > TB Admittance B > S Main Member Input > Account B (F9) > S Account Query > Invoice > T GoodXSwitch > S GoodXSwitch > B Reverse Claim > S Confirmation > B Send Now >

User Manual Link: DA: Reversal and re-submission of Claims