Section outline

►Telehealth Configuration


  • Summary of the process:

    1. SETUP TELEHEALTH: Firstly, you need to set up the Telehealth function in your GoodXWeb Diary Settings.
    2. SIGN GOODX ONLINE PAYMENT AGREEMENT: Contact GoodX to complete and sign the GoodX Software Online Payment Agreement if you want to use the online payments.
    3. SEND INFO TO ALL PATIENTS: Send bulk SMS and email invitations to myGC to communicate that Telehealth is now available to patients.
    4. SEND LINK: Send a myGC link via SMS to the patient for registration.
    5. BOOKING MADE: The patient registers on myGC and requests a Telehealth consultation.
    6. TELEHEALTH CONSULTATION: On the booked time, start the Telehealth consultation with the patient in GoodXWeb.
    7. SEND INVOICE: Email the invoice to the patient from your GoodXWeb Diary after the Telehealth consultation.
    8. SEND PAYMENT REQUEST: Send an SMS or email payment link to the patient for payment of the account.
    9. RECEIVE PAYMENT: The payment made by the patient will reflect in your bank account after two business days.
    10. POST PAYMENT ERA: Payments into your account will be accompanied by an ERA in your GoodXWeb for quick allocation to invoices.


►Telehealth Configuration