Why Use This Function:

The Add/Edit Address screen allows a Practice to capture and maintain accurate address information for Patients and Debtors, including cases where an individual may have more than one address on record, such as a residential, postal, or work address.

Accurate address details are essential for billing and financial administration, including the delivery of Statements, Invoices, and account-related correspondence. Being able to record multiple addresses ensures that communication is sent to the correct location, reducing returned mail, missed notices, and delays in payment processing that can affect the Practice’s cash flow.

From a legal and compliance perspective, correct address records support the issuing of official documentation, such as consent forms, medico-legal correspondence, or statutory notices, where proof of delivery or accurate recipient details may be required.

Maintaining up-to-date address information improves overall Practice efficiency. Staff can quickly select the appropriate address for a specific purpose, reducing time spent verifying details or correcting errors, while ensuring professional, clear, and reliable communication across all administrative and clinical workflows.

  • This user manual will start on the Add/Edit Address screen.

  • An explanation will be given for the options available:
  • Type: Displays the type of address that was selected.



?Please Note: The Type drop-down menu will be inactive, as an option has already been selected.

  • Click on the Use drop-down menu to select the appropriate option.



    • Home: Residential address.
    • Work: Workplace or business address.
    • Temp: Temporary address, such as short-term accommodation.
    • Old: Previous address no longer in use.
    • Billing: Address used for invoicing or billing purposes.




? Please Note: This section of the screen only displays
 relevant information regarding the Debtor's address, and can not be changed.

  • An explanation will be given for the options available:
    • Person: Displays the unique identifier of the person associated with the address.
    • Unit: Unit, apartment, or suite number of the address.
    • Street: Street name and number.
    • Suburb: Suburb or the neighbourhood's name where the address is located.
    • City: City where the address is located.
    • District: District, municipality, or region for the address.
    • State: State, province, or territory for the address.
    • Postal Code: Postal code associated with the address.
    • Country: Country where the address is located.
    • Latitude: Geographical latitude coordinate for mapping purposes.
    • Longitude: Geographical longitude coordinate for mapping purposes.

  • Click on the Start Date and End Date drop-down menus to select the from which date to which date this specific address is relevant.

  • Click on the Note field to enter any additional information relevant to this address.

  • Click on the Save button to finalise any changes made.

Last modified: Wednesday, 25 March 2026, 9:57 AM