Why This Matters?

The purpose of marking a patient as inactive on a file is to indicate that the patient is no longer associated with that specific file. This may be due to various reasons, such as the patient having passed away, obtaining independent medical aid, or a change in marital status (e.g., divorce). This status helps prevent the doctor from billing the patient incorrectly or sharing personal information that the patient is no longer authorised to access.

  • Start on the Debtors screen.

Let's Follow These Steps:

  • Click on the desired debtor.

  • Click on the Debtor Edit button.

  • Click on the Mark as Inactive button.

  • Select the reason you wish to make the patient inactive.

  • Click on the OK button.


Result:

The patient will be marked as inactive.

Last modified: Monday, 9 November 2026, 1:51 PM