Why Use This Function:

Email/Electronic Mail can have attachments, such as a statement or communication, that can be sent to the patient in an electronic format with a message through a network and internet service. Allows you to send electronic mail to the Debtor/Patient. The Hospital can send information to Debtors/Patients via Email.

  • This user manual will start on the Email - Add/Edit Workflow Event screen.

    • Complete the field with the relevant information: 
      • To: The Email address of the recipient who will receive the Email.



💡Please Note: The To field is filled automatically with the email of the Debtor in the Debtor’s file, and you can also select a Practitioner from the Medibase as the recipient of the email.

  • Click on the Unencrypted Email button to encrypt the email.



  • Click on the Encrypted Email button to unencrypt the email.



  • Click on the Search Medibase button next to the To field.



    • The Search Medibase screen will open.

    • For more information on how to search for and select a Practitioner from the Medibase List, please refer to the user manual: Medibase List Search.

 

  • Click the desired Practitioner from the Medibase List to automatically populate the Practitioner’s email address in the To field.



  • Complete the field with the relevant information:
    • Cc: The email addresses of additional recipients who should be informed. These addresses are visible to all recipients.
    • Bcc: The email addresses of additional recipients who will receive the email privately. These addresses are hidden from other recipients.
    • Subject: A single line of text that informs the recipient what the Email is about.
  • Click on the Free Text Box and type in the message that you want to convey to the recipients of the email.

💡Please Note: The Free Text box does not contain a character limit.

    • Click on the Attachments button if you wish to attach a file to the email.

        • Click on the Send button to send the email to the desired recipient and exit the EMAIL - Workflow Event screen.

Last modified: Wednesday, 22 April 2026, 11:22 AM