The reprocessing of a previously submitted claim is referred to as Reprocess Switch History. After making modifications to the claim, the user can utilise this function to see if the changes were successful.

  • Log in to the GoodX Web App using your GoodX username and password.
  • The Diary screen will open.

  • Click on the Navigation Wheel on the Navigation Bar.

  • The Navigation Wheel will open.

  • Click on the Communication segment.

  • The Switch History screen will open.

    • For more information regarding the Switch History screen, please refer to the user manual: WA: EDI Switch History.
  •  Select the desired invoice.

  • Click on the View Response button to view a detailed response with regards to the specific claim.

  • The Switch Details screen will open.

  • Click on the Reprocess Switch History button in the bottom left corner to reprocess the claim. 

Please Note: When the user Clicks the Reprocess Switch History button, the claim is immediately reprocessed.

  • Click on the Close button to exit without saving.

  • Click on the drop-up menu next to the Save and Close button for more saving options.

    • Save: The user is able to save the changes made to the form without closing the form. 
    • Save Lines To New Macro: This allows the user to create a new macro.

  • Click on the Save and Close button to save the Switch Details screen and close the screen to return to the Switch History screen.

Last modified: Wednesday, 8 April 2026, 11:47 AM