myGrandCentral: the Patient Portal

Why Use This Function:

New Patients can use the Kiosk at the Practice to search for and view their Practitioner bookings. The Kiosk provides a secure and convenient way to access appointment information quickly and accurately.

• This user manual will start on the myGC Kiosk Welcome screen.

• Click on the Self Service Check In button.

• The Face ID screen will open.

💡Please Note: Since a new Debtor does not yet have an image stored in the system, they will not be able to use the Face ID function.

• Click on the Don't Take My Photo button to proceed with the Debtor's arrival process.

• The Please Enter Your Details screen will open.

• Enter the Surname and Mobile Number linked with your booking.

• Click on the Confirm button.

• The Bookings Found screen will open.

• Click on the Yes, This Is My Booking button if your booking has been found.

• The Complete Your Documents screen will open if there are any required documents set up for the Practice.

• Complete or Update desired fields if necessary.

• For more information regarding the Medical History fields, please refer to the user manual: Medical History Screen: Navigation and Use.

• Click on the Confirm Details button.

• A Health Data Access Request screen will open.

• Click on Approve to submit the updated demographic request to the Practice.

• A Feedback screen will open asking you how your experience was using the Kiosk.

• For more information regarding the Feedback screen, please refer to the user manual: Kiosk: Feedback.

• Click on the Send button.

• A Demographic Request pop-up will appear advising that the request was successfully submitted.

• Click on the Okay button.

• The Self Service Check In screen will open, indicating that the Debtor has arrived successfully.