How to Download a Receipt




Why Use This Function:

A Receipt can be downloaded whenever a Patient or Debtor makes a payment towards their account. A Receipt is used to capture and record Payments made by the Patient or Medical Aid, ensuring that all financial transactions are correctly documented in the system. Receipts are generated in PDF format, allowing the Practice to save, share, or store a digital copy for record-keeping.

Downloading a Receipt provides a clean digital version, while the Print option is used when a physical copy is needed from the digital file. This helps the Practice maintain accurate financial records, support Medical Aid claims, and offer Patients clear proof of payment whenever required.

💡Please Note: Receipts are downloaded or printed per specific transaction, ensuring that each document reflects the exact payment details recorded in the system.



  • This user manual will start on the Account Details screen of the desired Debtor.



  • Click on the Receipts sub-tab.


    • The Receipts sub-tab will open.


  • Click on the Download button on the desired Receipt line.

    • The Receipt will be downloaded into a PDF format, and will display differently depending on the PDF reader used.


💡Please Note: The way the receipt will print depends on the printer's setup at the Practice.

Last modified: Wednesday, 7 January 2026, 1:48 PM