Diary Administration to Communication (Web App)

Why Use This Function:

The Diary Timeslot History provides a detailed audit trail of all changes made on a booking, recording who made each change, when, and what was changed. It ensures transparency and accountability, helps resolve disputes, identify errors, highlight scheduling patterns, improve workflows, support legal compliance, enhance communication, and build trust within the Practice.

• This user manual will start on the Diary screen.

• Hover over the time on a desired Diary timeslot.

• Click on the View Timeslot History button.

• The Diary Timeslot History screen will open.

• The information will be displayed in columns, with an explanation provided for each.

• Date & Time: A date and time stamp that indicates when changes were made to the timeslot. 
• Action: Displays changes that have occurred on the timeslot, for example :
• Insert: The first time a booking was added to a specific timeslot.
• Updated: Any changes that have been made to the booking.
• User: Refers to the person with a login name and user details used to access the GoodX Web App. The user displayed here is the individual who was logged in and made the changes at that specific time.
• Time: The date and timestamp of the specific timeslot currently being viewed.
• Duration: The amount of time that is allocated towards the appointment.
• Debtor: The person who is responsible for the account.
• Patient: The Patient's details that were booked for this appointment.
• Deleted: This field will display whether or not an appointment was deleted or not, for example:
• True: The appointment was deleted. 
• False: The appointment is still booked. 

• Tick the Show only diffs checkbox.