GoodX Supervisor for Hospitals

The Hospital SMS Configuration screen under System Options, allows the user to Customise specific settings for sending out SMS messages to patients. 

• This user manual will cover the following sections:
• SMS Method
• SMS Templates
• SMS Template Group
• Send test SMS

• Log In to GoodX Desktop with your GoodX username and password.
  
• Double Click on the Options Module.

• Authorisation/Supervisor Password required:

• Additional Authorisation is required from a user with Supervisory Privileges. Once logged in, the Main System Options screen will appear.

• The Main System Options screen will appear.

• The user will Click on the System Options button in the top left corner.

• After Clicking on the System Options button, the Entity Setup Sidebar Panel will appear, where the user will Click on the SMS button.

• The SMS configuration screen will now appear, where the user can Customise specific SMS settings.

• SMS Method

• The Default setting is GoodX SMS.

• The user can Select a different SMS Template, or create a new one by clicking on the SMS Templates button, which will Open the SMS Template Builder.

• After clicking on the SMS Templates button, the SMS Template Builder screen will open.

• The user can Add a new template by Clicking on the New button.

• The New Template Screen will now appear right below the SMS Templates screen.

• When Creating a new SMS template, the user should also take note of the following:
• Select the Category and Language, then type in the customised message.
• Ensure that the Characters used is within the specified limits otherwise a second SMS message will have to be sent to complete the message. Only 140 Characters are allowed per SMS.
  
• The user can also make alterations to current templates by selecting the relevant SMS and then clicking on Edit.
  
• The user can finally delete a Template SMS by Selecting it, then clicking on Delete.

•  If there is only one entity, the user can select Global as the default selection under Current SMS Template group.

• If the user Clicks on the right hand side button, the SMS Template Group Menu will appear. Here, the user can choose a different entity (if there is one), or Add a new one, by clicking the Add button.

• The user can confirm whether the customised SMS settings work correctly, by clicking on the Send Test SMS button.

• After clicking on the Test SMS button, the Send Single SMS screen will appear.

• Here, the user will choose the following, before sending out the test SMS:
• Recipient name
• Mobile number
• Message text (a maximum of 160 characters are allowed).
• The date and time that the message must be sent.

• After customising the SMS stettings and/or sending out a test SMS, the user can Click on the Exit button to return to the main System Options screen.