Glossary: Medical | Dental | Allieds

A Vaccination is a scientifically formed substance introduced to the body orally or by means of injections, which help the Patient fight off the disease they have been vaccinated against. Vaccinations are an important part of a Patient's health history and are especially recommended depending on the current health condition and lifestyle of the Patient. Keeping detailed, up to date records of the Patient's vaccination status can also assist the Practitioner with any future medical diagnoses.

Web App:

Desktop App:

The Validation is used to validate the patient and main member demographic information at the Medical Aid.

The information is checked against the information the medical aid has on the patient and main member, supply information on details that are not the same as on their system.

Each Medical Aid's information and checks are different. Take note that not all Medical aids can do Validations.

There are 3 different types of validations:

• Normal validation,
• Benefits Check, and 
• Dependants data. 

Normal Validation is the check of demographic information of the Main member and the Patient. 

Please check the other 2 for more details.

Ensuring a smooth VAT rate change in the Practice is essential for legal compliance, accurate billing, and financial stability. If the VAT rate is not updated correctly, the Practice risks incorrect billing, which can lead to disputes with Patients and Debtors, as well as potential penalties from SARS for tax inaccuracies. Failure to adjust VAT on stock and supplier costs may impact profitability, while errors in invoicing and reporting can disrupt daily operations. Additionally, incorrect VAT calculations could result in cash flow issues, forcing the Practice to cover unexpected tax shortfalls or process unnecessary refunds. However, updating the VAT rate correctly provides several benefits, including ensuring legal compliance, maintaining accurate billing, and supporting smooth financial management. It also guarantees that stock and supplier pricing aligns with the new VAT rate, improves operational efficiency by reducing errors and disruptions, and strengthens the Practice's reputation for professionalism and reliability. By following a structured VAT Rate Change Procedure, the Practice ensures accuracy, financial stability, and compliance, allowing it to continue delivering high-quality medical services without unnecessary disruptions.

💡Please Note: These changes are only applicable to South African sites.

User Manual Link: VAT Rate Change Procedure

Verifying a Patient's identity upon arrival for a booking ensures the accuracy of medical records and enhances patient safety by preventing mix-ups and errors. It helps comply with legal regulations, prevents fraud, and facilitates efficient billing and Medical Aid processing.

Web App:

Verifying a Patient booking using the Patient Identifier allows you to update the Patient's profile picture and verify their identity simultaneously. The process involves capturing a new photo of the Patient, which is then analysed using facial recognition software to identify the Patient. The system compares the new photo with existing records to find possible matches. The new image can replace the old one in the Patient's file, ensuring more accurate identification during future visits. This helps maintain up-to-date records and improves the accuracy of Patient identification, enhancing security and reducing the risk of errors in Patient management.

Web App:

The Video Capture screen is a multifunctional screen that allows you to upload various types of media files, draw on pre-uploaded images, capture images and upload images from the GoodX Capture App.

Please Note: The Video Capture screen can be accessed from several places within the software.

You have the capability to upload documents to the Debtor/Patient's file, and these documents can also be easily viewed without the need for printing or downloading.

Web App:

Desktop App:

Transaction Batches can be built, save and continued on a later stage. The view busy batches function will have all the batches that have not yet been posted and can thus be finished or deleted. 

Web App:

Desktop App:

The Visit Balance is the amount of all the invoice lines while busy billing the specific consultation or procedure.