Reversing a Claim from the Case Management Screen

Cases that have already been switched to Medical Aid can be reversed. Reversals can be done for various reasons, for example: not all Invoices were submitted on time and were not part of the Case Submission.

Web App:

Shortcut: N/A

Roadmap: NW > MOD Hospital - Case Management Screen > Select Case - SB Case > B Reverse Claim - PU Attention! > B OK - PU Notification


Desktop App:

Shortcut: Shift+Ctrl+R

Roadmap: MOD Hospital - S Case Management > Select Case > DM Submit EDI > M Reverse Claim > PU Confirm > B Send Now

User Manual Link: Reverse Claim



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