Reversing a Claim from the Case Management Screen
Cases that have already been switched to Medical Aid can be reversed. Reversals can be done for various reasons, for example: not all Invoices were submitted on time and were not part of the Case Submission.
Web App:
Shortcut: N/A
Roadmap: NW > MOD Hospital - Case Management Screen > Select Case - SB Case > B Reverse Claim - PU Attention! > B OK - PU Notification
User Manual Link: Reversing a Claim from the Case Management Screen
Desktop App:
Shortcut: Shift+Ctrl+R
Roadmap: MOD Hospital - S Case Management > Select Case > DM Submit EDI > M Reverse Claim > PU Confirm > B Send Now
User Manual Link: Reverse Claim