Effective communication is essential for a well-managed Practice. The Communication segment centralises the sending, receiving, and managing of all communication with Debtors, Patients, and Medical Aid providers. This enhances engagement, strengthens connections, and improves Patient satisfaction, increasing the likelihood of referrals. It also saves time by enabling bulk communication and reducing manual tasks. Key features include Switch History for transaction tracking, ERA Management for handling remittance documents, Tasks for follow-ups, CRM for managing Patient interactions, Admin Event History for reviewing actions, and Instant Messaging for seamless communication. By using these tools, your Practice can ensure efficient, organised, and effective communication.

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