SMS Templates - Examples
The following SMS Templates can be utilised to build up your own set of Templates to communicate with your debtors through SMS communication.
The Template includes the following:
- Outstanding Balances
- Payment requests
- Birthday wishes
- Reminders of Appointments.
Age Analysis Templates:
1. Dear <DEBNAME>, Ref <DEBNR>, Please pay R<BALANS> to <BACCNAME>, <BBANKNAME>, <BACCNR>, <BBRANCH> as discussed. Regards <PRACTICE> <ENTTELNO>
2. Dear <DEBNAME>, Ref <DEBNR>. Your Dental account is outstanding with a balance of R<P_BALANCE>. Please make urgent contact with <PRACTICE> on <ENTTELNO> to finalise payment of your account
3. Dear <DEBNAME>, Ref <DEBNR>. Your medical account balance is R<P_BALANCE>. We have tried to contact you by phone and email to no avail. Please make urgent contact with <PRACTICE> on <ENTTELNO> to finalise payment of your account
4. Dear <DEBNAME>, Ref <DEBNR>. This is a reminder that your medical account is still outstanding with R<BALANS>. Please make urgent payment or contact <PRACTICE> on <ENTTELNO> with any queries
5. Dear <DEBNAME>, Your Doctors account <DEBNR>, Balance R<30> is 30 days old. Please make urgent payment or contact <PRACTICE> on <ENTTELNO> with any queries
6. Dear <DEBNAME>, Your Doctors account <DEBNR>, Balance R<60> is 60 days old. This account is overdue and needs to be addressed urgently. Please make immediate payment or contact <PRACTICE> on <ENTTELNO> with any queries
7. Dear <DEBNAME>, Your Doctors account <DEBNR>, Balance R<90> is overdue and needs to be paid immediately to avoid handover. Please contact <PRACTICE> on <ENTTELNO> with any queries
8. Dear <DEBNAME>, Your Doctors account <DEBNR>, Balance R<120> is 120 days old. This account will be handed over in 7 days unless payment or contact is made. Please contact <PRACTICE> on <ENTTELNO> with any queries
9. Dear <DEBNAME>, Your Medical Aid has made a part payment on your Doctors account <DEBNR>. Please make urgent payment for the balance of R<P_BALANCE> or contact <PRACTICE> on <ENTTELNO> with any queries
10. Dear <DEBNAME>, Your Medical Aid has rejected your Doctors account <DEBNR>. Please make urgent payment for the balance of R<P_BALANCE> or contact <PRACTICE> on <ENTTELNO> with any queries
11. <Free Text>
Diary Templates:
1. Dear <PATNAME>. This is a reminder of your Doctor’s appointment on <DIARYDATE> at <TIME>. Please contact <PRACTICE> on <0123334444> to confirm your appointment
2. Diary: 6 monthly recall reminder:
Our records show you are now due for your next dental check-up. Please call <PRACTICE> on to schedule an appointment
3. Birthdays
Notebook Templates:
1. <Free Text>
2. Dear <DEBNAME>, Your Medical Aid has made a part payment on your Doctors account <DEBNR>. Please make urgent payment for the balance of R<P_BALANCE> or contact <PRACTICE> on <ENTTELNO> with any queries
3. Dear <DEBNAME>, Your Medical Aid has rejected your Doctors account <DEBNR>. Please make urgent payment for the balance of R<P_BALANCE> or contact <PRACTICE> on <ENTTELNO> with any queries