Request Access

Why Use This Function:

 

Requesting Access enables users, such as Pharmacies, to send their details for automatic validation and registration when they are unable to claim a grandXchange account due to not being registered on MedPages.

 

The Contents of This User Manual:

• Register 
• Request Access
• Account Verification 
• Verification Link Sent
• Email

• This user manual will start on the grandXchange Login screen.

 

Register

Allows you to claim and/or register your grandXchange account.

• Click on the Practice Number field to enter the unique number that has been assigned to your Practice by the BHF (Board of Healthcare Funders).

• Click on the Council Number field to enter your unique number as assigned to you by the South African Pharmacy Council (SAPC). 

💡Please Note: The example is only a guideline for entering the number correctly. Each number is unique and may not look the same as the example.

• grandXchange will check the database and identify that you are not registered with MediBase and indicate: Doctor not Found.

• The Request Access button will become available.

• Click on the Request Access button.

• The Request Access screen will open.

Request Access 

Allows you to complete your details to request automatic access to grandXchange.

💡Please Note: All fields are mandatory.

• Click on the Title field to enter your title.

• Click on the Name field to enter your first names.

• Click on the Surname field to enter your surname.

• Click on the Email Address field to enter your email address.

• Click on the Mobile Number field to add your cellphone number.

💡Please Note: The Practice Number and Council Numbers will automatically be filled in, as you completed them on the Register screen. Changes can be made if the need arises.

• Click on the Submit button.

 

Account Verification

You will need to verify your account.

• The Account Verification screen will open.

• Click on the desired radio button where you would like the Verification Link to be sent.

💡Please Note: For this example, the Email Address was used.

• Click on the Submit button.

Verification Link Sent

The Verification Link will be sent to the selected option.

• A screen will open to advise that the link was sent.

💡Please Note: If you have not received the link, you can Click on the Resend Email button.

• Click on the Okay button.

Email

An Email will be sent to the supplied email address.

• Click on the Verification Link in the email.

• Your grandXchange account has now been Verified and you are able to Claim your account. For more information regarding how to Claim your account, please refer to the user manual: Claim and Verify Account with Mobile Number.