This function can be used when an appointment was marked as Arrived by accident and the patient is not at the practice yet.

  • Sign in to the GoodX Desktop using your GoodX username and password.

  • From the Navigator Double Click on the Diary Module 

  • From the main Diary screen select the patient whom you have accidentally arrived by mistake (text colour is red -depending on your set-up)

 
  • From the menu bar, click on appointment 
  • From the drop-down and click Un-Arrive 

  • Your booking will automatically change back to an un-arrived status (text colour is blue - depending on your set-up)

Last modified: Friday, 17 April 2026, 10:52 AM