When a patient's appointment on the diary was accidentally marked as Treated, but the treatment was not completed and the patient still needs treatment. 

When an invoice is posted for the patient's appointment, the appointment will be marked as treated automatically.

• Log in to the GoodX Desktop App with your username and password
• Double click on the Diary module

• There are two options to mark the booking as Treatment not complete:
• From the menu bar
• Right-click on the treated booking

Treatment not completed from the menu bar:

• From the Diary screen, click once on the Treated booking

• From the navigation bar, click once on Appointment

• From the drop-down click once on Treatment not complete or click Ctrl+O on your keyboard

Right-click on the treated booking:

• Right-click once on the treated booking

• Click once on Patient appointment
• Click on Treatment not complete or click Ctrl+O on your keyboard
• It will mark the patient booking as Treatment not completed